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Why do I need to choose analogs for my SOD BIS gear?
Unfortunately, some items, including SOD bis gear and discovery bis gear, may not drop even after extensive farming. This can mean the item might lose its relevance by the time we acquire it. We always strive to ensure every customer is satisfied with their WoW season gear, but the drop rates of items, a factor beyond our control, impact this effort. Boosters will prioritize the main item; however, if it does not drop during the boosting process, we will replace it with a suitable alternative, ensuring your character remains equipped for success in WoW’s Season of Discovery.
Does this mean I might receive alternative gear instead of Season of Discovery BIS Gear?
Absolutely not. The booster is allowed to replace only up to three pieces of your gear with alternatives in cases where the original items, integral to your WoW season of discovery bis gear, have not dropped over an extended period. This process, part of our piloted mode services, is carefully managed by our customer support managers. However, we cannot predict which specific items might be replaced. Items from reputations or quest rewards, which have a guaranteed drop, ensuring success in raids and dungeons, cannot be replaced with alternatives. This approach maintains the integrity of your gear set, aligning with the total price and effort invested, while providing access to the best possible gear boost for your adventure in the world of Warcraft.
What happens if my boost isn’t completed within the guaranteed timeframe?
For the Express option, if the booster is up to 5 days late, you may request a refund of 50% of the option cost you paid for the SOD bis gear boost or 100% of the express option cost if the delay exceeds five days. This ensures your investment in the WoW Season of Discovery is protected. For the default option, if your discovery bis gear boost has not been performed within the maximum period of 40 days, you are entitled to request a refund for the percentage of gear pieces that were not farmed, aligning with the total price paid.
Can I get a refund for my Season of Discovery BIS gear boost?
You are absolutely entitled to request a refund at any stage of your wow season of discovery Bis gear boost. The refund will be calculated using the formula: (number of slots not farmed) / (total number of slots in your BIS list) = % of the amount to be refunded. For example, if you paid $1500 for the service with the express option but decided to request a refund after acquiring eight items out of a total of 16 slots for your character, the calculation would be 8/16 = 50%; this is the percentage of your payment that will be refunded. However, please note that once the booster has begun their work on your account, aiming to conquer dungeons or complete raids like the Blackfathom Deeps raid, the refund amount cannot be less than 90%, as a fair compensation for the booster’s time spent on preparation. This policy ensures a secure and fair process for customers and boosters, reinforcing our commitment to customer satisfaction and security in the WoW game.
